Refund policy

Return and Refund Policy 
Last updated: 01/01/2025

Thank you for shopping at Luna Paper Company.

Physical products
We do NOT issue refunds or process returns for physical products (i.e. custom guestbooks, stamps) once the proof is confirmed and approved.
We recommend contacting us for assistance if you experience any issues receiving or downloading our product. Our company’s mission is to ensure our customers have a delightful and exceptional experience with our products and services.

Digital products
We do NOT issue refunds for digital products (i.e. custom fonts) once the order is confirmed and the product is sent.
We recommend contacting us for assistance if you experience any issues receiving or downloading our products. Our company’s mission is to ensure our customers have a delightful and exceptional experience with our products and services.

Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: hello@lunapaperco.com 
By visiting this page on our website: https://www.lunapaperco.com